01
Hosting is not the whole website-care job
Server availability matters, but contractors also need updates, backups, SSL, form checks, DNS care, software compatibility, and a support path for website issues.
02
Backups need a recovery plan
Ask what is backed up, how often, how long copies are kept, who can restore them, and what happens before a risky update or migration.
03
Ownership matters during outages too
The business should know who controls the domain, DNS, hosting, website admin, email-related records, and third-party accounts. Confused ownership turns incidents into delays.
04
Email and DNS require careful migrations
Moving a website can affect DNS and, if handled poorly, email. A migration plan should identify mail providers, critical records, TTL changes, rollback, and verification steps.
05
Support should understand conversion paths
For a contractor, a broken estimate form or call button can matter even when the server technically returns 200 OK. Website support should include the business-critical paths.
06
Compare the complete recurring cost
Include hosting, maintenance, premium licenses, backups, security tools, CDN, email, messaging, domain renewal, and support—not just the promotional hosting price.
How this connects to HatterHosting
This guide is educational. If you want HatterHosting to review your current setup, start with the free website and lead-leak audit, explore Contractors & Trades, or review managed hosting, contractor local SEO, and lead-response systems.